Terms and subscriptions
Updated September 8, 2026 · Resale St Louis LLC
iStaySTL connects people seeking furnished rentals in the St. Louis area with property owners. Monthly stays are the default focus; owners may offer weekly stays. These terms describe use of the directory and owner listing subscriptions.
Owner listings
Only advertise properties you own or have permission to represent. Provide accurate descriptions, prices, availability, stay requirements, and contact details. Upload only photos and other material you have permission to use. Keep your listing current and follow applicable housing and rental requirements. Publishing gives iStaySTL permission to display your submitted listing and photos as part of the service. We may hide misleading, unauthorized, abusive, or inappropriate listings.
Review and reporting
New listings require review before a new subscription checkout and publication. Owners must confirm their authority to advertise and their rights to submitted photos. Changes to listing details or photos require another review and hide the listing in the meantime. Existing listings may remain visible during the review rollout; visibility or approval is not a verified-identity badge or a guarantee of safety, accuracy, inquiries or bookings. Fraudulent, discriminatory, unauthorized and unsafe listings may be rejected or suspended. Signed-in users with verified contact details can report a listing. Owners can contact iStaySTL at 636-228-6500 to discuss a review decision. Reporting is not an emergency service.
Hiding or suspending a listing does not automatically cancel, pause or refund a subscription. Use Manage billing to stop renewal, or contact support about a billing concern.
Listing subscriptions
The listing plans are $99 per property per year or $15 per property per month. Both include the same listing features. Review the price and billing frequency in Stripe Checkout before paying. Subscriptions renew automatically at the selected interval until canceled. A paid subscription covers one property address, including multiple furnished private-room listings within that home. Additional property addresses require separate subscriptions. Clearly identify entire-home versus private-room rentals and disclose shared spaces and bathrooms. A subscription does not guarantee inquiries or bookings.
Publishing and cancellation
A listing needs review eligibility, a photo and an active paid subscription or approved owner fee exemption before it can be published. Paying does not automatically publish a draft. You can hide a property at any time. Hiding a listing does not stop subscription billing. To cancel renewal, open your property page and choose Manage billing, or contact us for assistance. Cancellation takes effect at the end of the paid period. A listing becomes unavailable publicly when its subscription is no longer active. For billing errors or refund requests, contact us so we can review the circumstances. A cancellation request alone does not process a refund.
Rental agreements and payments
Rent, deposits, availability, screening, and rental agreements are handled directly between the renter and property owner. iStaySTL does not collect rent or deposits. Confirm the property, owner, total price, and rental terms before agreeing to a stay or making a payment. A directory listing does not mean iStaySTL has inspected the property or verified its availability.
Accounts and support
Browsing is public. Viewing landlord contact information requires a free profile with your name and a verified email or phone number. You may verify both. Use contact details you control and protect your sign-in links and verification codes. Do not access another person's account or submit deceptive information. Contact us to report listing problems or request account assistance. The support phone may be answered by an AI assistant; you may request a human.
SMS verification
When phone verification is available, choosing it authorizes iStaySTL to send account verification texts to the number you enter. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may use email verification instead. Carriers are not liable for delayed or undelivered messages. For help, contact support@istaystl.com.
Service availability
Owners may import publicly available details from their existing listing link when the source permits access. Imported details must be reviewed for accuracy. Photos require separate uploads; price and availability are not synchronized.
Contact
Contact iStaySTL at support@istaystl.com or 636-228-6500.